Terms of Service
Last updated: July 20, 2026
These terms cover every engagement with HELMQ — from a $750 Diagnostic to an Architecture Co-Pilot partnership. By purchasing an engagement or signing a proposal, you agree to them.
Our Services
HELMQ provides software planning and technical advisory services — architecture design, API and data model documentation, technical roadmaps, fractional CTO work, and technical due diligence — delivered as fixed-scope engagements (Diagnostic, Decision Blueprint, Pilot Blueprint) or an Architecture Co-Pilot partnership.
Who You're Contracting With
HELMQ is currently operated by an independent technical consultant based in Mexico. HELMQ is not yet incorporated as a company — engagements are contracted directly with the operator under these Terms.
Engagement & Payment
The Diagnostic and Decision Blueprint are paid upfront by card through our checkout before work begins. The Pilot Blueprint and Architecture Co-Pilot may be paid by card or by invoice / bank transfer, per the terms in your signed proposal. Delivery timelines (e.g. 72 hours for the Diagnostic) start once we have the information we need from you to begin, or once payment clears.
Your Responsibilities
You agree to give us accurate, timely information about your product and technical context, and to review deliverables and provide feedback within the timelines we agree on. Delays on your side can delay delivery.
Deliverables & Intellectual Property
Once an engagement is paid in full, you own the deliverable — architecture docs, roadmaps, API specs, and any other output produced specifically for your project. HELMQ retains ownership of its internal methods, templates, and tools used to produce it.
Confidentiality
Every engagement is covered by a mutual NDA. We treat your product, code, and business information as confidential, and we expect the same about our process and materials.
Refunds & Cancellations
You can cancel and receive a full refund before we begin work on your project. Once work has started, engagements are non-refundable, since delivery is scoped and scheduled around your request. Architecture Co-Pilot refund terms are set in the signed proposal.
Limitation of Liability
HELMQ delivers planning, architecture, and advisory work — not a guarantee of business outcomes. We're not liable for indirect or consequential damages, and our total liability for any engagement is capped at the amount you paid for it.
Termination
Either party can end an ongoing engagement (like the Architecture Co-Pilot) with written notice, as specified in your proposal. Fixed-scope engagements run through to delivery once started.
Governing Law
These Terms are governed by the laws of Mexico. Before pursuing any formal claim, both parties agree to first attempt to resolve the dispute directly and in good faith.
Changes to These Terms
We may update these terms as our services evolve. Changes apply to new engagements from the date above; active engagements are governed by the terms in place when you purchased.
Contact
Questions about these terms? Reach us at hello@helmq.com.
See also: Privacy Policy